Effective Date: July 16, 2026
Fish Shop Holdings LLC, doing business as The Fish Shop, is committed to providing a website and digital experience that is accessible to all guests, including individuals with disabilities.
We are working to make our website easier to use and more accessible by following generally recognized accessibility standards, including the Web Content Accessibility Guidelines, commonly known as WCAG.
Our Commitment
We aim to provide an online experience that allows guests to:
- Navigate the website using a keyboard
- Access website content with assistive technologies
- Read text with sufficient contrast
- Understand links, buttons, forms, and navigation
- View content across commonly used devices and screen sizes
- Access restaurant, menu, location, and contact information
Accessibility is an ongoing effort. We periodically review our website and work with our website providers and developers to identify and address accessibility barriers.
Third-Party Services
Some portions of our digital experience are provided by third parties, including:
- Toast for online ordering, payment processing, point-of-sale services, and gift cards
- Hang for loyalty, rewards, and email communications
- DoorDash for certain delivery services
- Google for analytics and other website functionality
- Meta for advertising and measurement services
Although we do not control the accessibility of every third-party platform, we encourage our service providers to offer accessible experiences and to improve their services when accessibility issues are identified.
Accessibility Assistance
If you have difficulty accessing any portion of our website, placing an order, purchasing a gift card, joining our loyalty program, or obtaining information about our restaurants, please contact us.
Fish Shop Holdings LLC
3450 Bonita Rd., Suite 109
Chula Vista, CA 91910
Email: info@thefishshops.com
When contacting us, please describe:
- The page or feature you were trying to access
- The accessibility issue you experienced
- The type of assistive technology or device you were using, if applicable
- The best way to contact you
We will make reasonable efforts to provide the requested information or service in an accessible alternative format and to address the issue.
Feedback
We welcome feedback about the accessibility of our website and digital services. Accessibility needs and technology continue to evolve, and feedback helps us identify opportunities for improvement.
Updates to This Statement
We may update this Accessibility Statement as our website, services, technology, or accessibility practices change. Any updates will be posted on this page with a revised effective date.